The availability of personal data in the context of browsing the Website implies knowledge and acceptance of the conditions contained in this Privacy and Cookies Policy.
1. Collection and processing of personal data
1.1. Use of the Site
Access and navigation on the Website do not necessarily imply the provision of personal data.
However, there are certain features on the Site that imply the provision of personal data (for example, if you want to submit a contact form to ask your questions and suggestions, make an appointment and/or register in the e-newsletter).
If you wish to contact the CEOA through the Site, a set of personal data will be collected, which are processed to respond to your request/question/suggestion.
For this purpose, the following personal data are collected in the contact form: name, e-mail and telephone, these data are mandatory, under penalty of not being able to process your request and give you an answer.
2. Use and Sharing of Personal Data
2.1. Data management
The CEOA is committed to only treating personal data strictly necessary for each process:
– Management of contacts with the Users of the website, namely with a view to responding to their requests/questions/suggestions.
– Contact management for booking, scheduling and making appointments
– Sending communications via email or telephone to publicize promotional campaigns, news and relevant information on hearing and visual health.
2.2. Sharing of personal data
In certain cases, we may disclose your personal data to entities that provide services to us, within the scope of communications, deliveries, assembly and repairs. CEOA does not share your personal data with other companies or brands for commercial purposes.
Like most websites, in order for it to function properly, we occasionally install small files called cookies or testimonials of connection on your computer.
3.1. What is a cookie
A cookie is a small text file that is stored on your computer, phone or any other device with internet access, containing information about your navigation on that website. Cookies are used to promote an improved and faster experience of using the website and do not damage your device. Cookies do not store personal data.
3.2. What cookies are used for on this site
At CEOA we use the following cookies:
3.2.1. Technical cookies
These are temporary cookies that remain in the browser’s cookie file until the browser leaves the website, so there is no record on the user’s hard drive. They are essential for the user to navigate through our Site and use the different options or services that exist on it.
3.2.2. Statistical cookies
Site navigation is analyzed in order to quantify the number of users, measure how users use the Site and improve the provision of services that we provide. The information stored in the Site’s cookies is used exclusively by the CEOA through the Google Analytics service, for statistical purposes only.
To obtain and consult more information about cookies, their use and how to manage your cookie preferences, you can consult the specific help pages of the different browsers or generic pages on this topic, for example:
- Internet Explorer
- Mozzila Firefox
You can limit or restrict the acceptance of cookies through your browser options. However, by disabling cookies you can still use our Site, but the use of some features or areas may be limited. If you want to block or delete cookies from this Site, you can do so by modifying your browser configuration. Although the parameterization of each one is different, it is common to configure it in the “Preferences” or “Tools” menu. For more details on setting cookies, see your browser’s “Help” menu.
The CEOA uses all technical means at its disposal to avoid the loss, misuse, alteration, unauthorized access and misappropriation of personal data provided or transmitted. In any case, it should be noted that by circulating the data on an open internet network, it is not possible to completely eliminate the risk of unauthorized access and use, so the User must implement appropriate security measures when browsing the Site.
5. Third-party pages
6. The lawfulness of the Processing of Personal Data
All personal data processing carried out by the CEOA is lawful and has a legal basis, either (i) based on your consent regarding the processing of the personal data in question for the respective purposes; either (ii) because the treatment in question is necessary for the performance of the contract to which the CEOA and the user, as the holder of the personal data, are parties, or for pre-contractual steps at the request of the personal data holder concerned; or (iii) because the treatment is necessary to fulfil a legal obligation to which the CEOA is subject; either (iv) because the treatment is necessary for the purpose of the legitimate interests pursued by the CEOA, as the responsible, or by third parties.
7. Retention of Personal Data
The CEOA will retain your personal data as long as your registration is active or as necessary for the relevant activity, that is, as long as necessary to provide you with the services (and without prejudice to any legal obligation that requires the conservation of personal data strictly necessary in addition to conservation periods).
If you want to change your personal data or request that it no longer be processed by the CEOA, you can contact us through the following email: firstname.lastname@example.org
You always have the option of unsubscribing to the newsletter on the CEOA website at any time.
If you close your account on the website, your personal data associated with your account will be deleted without undue delay, with the exception of your personal data that may or should continue to be treated by the CEOA for remaining purposes – referred to above -, under the respective basis of lawfulness and always taking into account the applicable personal data protection legislation.
CEOA is solely responsible for the collection of personal data carried out on the website and in the applications. Whenever the reader finishes using the services provided by the CEOA, it does not assume any responsibility for the information collected outside the respective websites.
Last updated March 30, 2020.